Can I collect my items?

Yes, you can collect your items, just give our friendly team a call and they can sort it out for you.

How will I know if a part fits my car?

If you provide one of our team members with your Chassis or Vin number, we will be able to provide you with this information.

Where do you ship to?

We ship our products all around the world, with the exception of French Polynesia.

Please see our shipping page for more information.

How can I cancel an order once paid for?

If you’d like to cancel your order please let us know within….by calling us on +44 (0)1494 956 549 and we will be able to get a refund to you and the items returned to us.

Where are you based?

We are a UK based company.

Which courier services do you use?

Our primary courier is DHL, but this can differ depending on what country you are ordering from.

Please see our shipping page for more information.

When is the live chat available?

Our live chat is available during our opening hours:

Monday: 8am-8pm (GMT)

Tuesday: 8am-8pm (GMT)

Wednesday: 8am-8pm (GMT)

Thursday: 8am-8pm (GMT)

Friday: 8am-6pm (GMT)

Saturday: 8am-3pm (GMT)

Sunday – Closed

What are the advantages of buying from your company?

We have the UK’s largest stock of gearbox parts, we are the only seller in this industry that can offer you instant availability in excess of 15,000-part numbers.

How can I return an item?

Please see our returns page for information.

How can I speak to someone on your team?

The fastest and easiest way to get in touch with a member of our team is through our live chat on our website. Alternatively, you can give us a call on +44 (0)1494 956 549 or send us an email at info@onestopgearboxshop.com